Best CRM Softwares In UAE -2020

Updated: May 20, 2020

Best CRM Softwares in UAE

Searching for the best CRM software in UAE? In this blog, we bring to you the best CRM Softwares in UAE as of today. With Middle east countries like Dubai and UAE becoming a dynamic hub for investment, they provide numerous business opportunities in 2020. Amidst the technology advancements happening in today’s digital world, it makes the least sense to depend on just excel sheets to manage your business. No matter whether you have a small business or a large enterprise, CRM (Customer Relationship Management) software has become mandatory for any business.


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CRM software essentially allows you to store and manage all your customer information in a centralized place. Thus you get any information you need about your customer in no matter of time and can effectively serve them. Watch the video to know the benefits of using CRM software for your business.


Features of Best CRM Softwares in UAE


Thus, CRM software can bring in a lot of order and clarity to your various business functions like Marketing, Sales and Customer service. But there are a huge number of CRM solutions available in the UAE and which one to choose? More options available, the longer it will take to make a decision and identify the right solution. This blog can help you arrive at a decision quickly though.


While choosing a customer relationship management there may be several factors to be considered. Price is one of the most important factors, look out for CRM Softwares within your budget and at the same time offers all the features you want for your business.


The pricing of CRM Softwares in UAE itself varies greatly from one provider to another. Some providers even offer free CRM Softwares like the HubSpot CRM.


You may be tempted to choose a CRM software that is free or comes for a low cost. It is absolutely fine as long as they provide all the features you need. But, unfortunately, most of the free/low-cost CRMs would have only limited features compared to their counterparts. You might end up not enjoying the benefits of using a CRM if you do not wisely select your CRM software.


In this blog, we help you choose the best CRM software in the UAE, by bringing to you the features of the best CRM Softwares in UAE currently - features comparison and pricing details.


Each business is different and hence has different needs based on the nature of their business, size, budget and so on. For selecting the most appropriate CRM for your business consider the features you need and take a call. This article can help you find that- which CRM software in UAE has the features your business need.



1-Zoho CRM



Zoho CRM is one of the most popular CRM software choice across the world and in UAE as well. It comes packed with quite a lot of advanced features like Page Layouts, Sandbox, and advanced customization options. Some of the customization options worth mentioning are Conditional fields, Lead Scoring, and Business process mapping.


Zoho CRM offers expanded multichannel support for phone, email, live chat, social media, and in-person meetings. Hence, it becomes one of the most tightly integrated systems available today.


Zoho CRM utilized advanced technologies like Artificial Intelligence to keep its system top-notch. It has an AI-powered sales assistant, Zia, which gives you advanced interpretations, solutions, and predictions and becomes quite a lot helpful to your salespeople.


Features like workflow automation, real-time notifications, and built-in gamification in Zoho CRM makes the life of your salespeople much easier. With Zoho implemented as your company’s CRM solution, they can now spend more time actually selling, and less time taking care of other tasks like updating information and tracking them.


Top Features of Zoho CRM


SalesForce automation: When you think about a CRM Software, salesforce automation is considered to be one of the core functionalities. It takes care of all you Salesforce operations like organizing contacts, managing leads and finally close a deal.


Zoho CRM has advanced automation capabilities that help your sales team by automatically completing many of their monotonous tasks. Zoho CRM can take care of sending emails, updating required fields, scheduling follow-up tasks, assigning leads, etc. The software manages tasks right from capturing leads and identifying the ones that will convert, following up, contact management, deal management, account management until a deal is closed.


Marketing automation: Marketing automation functionality in a CRM software platform can help a lot with the marketing of your business. Zoho has an independent tool, Zoho marketing hub to cater to your marketing operations. The Zoho marketing hub can help you with campaign creation to social media marketing management.


The Zoho marketing hub has many advanced features which become so handy for executing useful tasks like running targeted email marketing campaigns or compare Ad spend to sales revenue with Google Ads integration.


Zoho’s marketing hub also allows you to bring both the sales team and marketing teams on the same page regarding new leads.


Inventory management: Inventory management is one of the critical features required for eCommerce businesses. Zoho CRM comes with a powerful inventory management system. It can help you keep track of your inventory with its powerful stock management and warehouse management capabilities. It lets you manage the orders with end to end product tracking.


Zoho CRM also has seamless integration with Zoho’s accounting software, Zoho Books. With the integration in place, your sales team will have access to customer’s credit history, purchase patterns, payment details, and current inventory levels. The integration with Zoho Books can sync all your contacts automatically and thus help you manage your inventory more seamlessly.


Read more Zoho CRM features in our blog Zoho CRM top features in 2019





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